Residents were in support of a pharmacy depot service, which takes scripts to Deniliquin or Echuca-Moama and has them filled and returned to residents ion Mathoura within hours.
Their fears were that if the pharmacy set up, the depot would not be allowed under Australian pharmaceutical regulations. And if the pharmacy was unviable and closed, residents would be left with no service at all.
Mayor Chris Bilkey said while many councillors agreed with the residents that the depot service was working well, council could not vote against the proposal based on competition.
He said he could understand the nature of the objections, but councillors could only base their decisions on the guidelines set out for them.